IIDEX/NeoCon Canada 2009
IIDEX now includes:
Green Building Festival Light CanadaWorld Green Building Council
MMPI Canada
2009 IIDEX Partners

Seminars

TitleRetail Environments and the Customer Experience (RDI)
Code[T21]
TimeThursday, September 25, 2008, 1:30 - 3:30 PM
LevelIntermediate
CEU0.2
Fee$95/$105
StreamsRetail Design

Where stores were once the end of the distribution chain, they are now the place where customers educate themselves on products and services, compare features and make choices. As a retailer’s most critical brand ‘touch point’, it is the retail environment where marketing promises and values come to fruition. Attendees will be exposed to ideas for optimizing a retail space through design of traffic flow, graphic communications, merchandising displays and lighting. They will learn about the science and art that helps make some retailers more successful than others.

Speakers: David Milne, president of Toronto-based DMD Retail Design, has over 28 years of retail design experience. He applies his passion for design, attention to detail and strategic business sense to a full spectrum of retail environments. His clients have included AT&T, Loblaw and Victoria’s Secret.

Mark Badhwar is vice-president of business development with MBA Limited, in Toronto. Mark’s early career included work for Fairweather, Tommy Hilfiger, Ralph Lauren and DKNY. At Store Contract Management, he expanded business internationally, completing projects in Europe, the Middle East, Japan and Korea. He currently partners with Steve Hekman in Hekman Badhwar Global Partnership. His client’s include Samsung, Abercrombie & Fitch and Motorolla.

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