Technical Tips
If you have an issue with a web page or email newsletter from IIDEX/NeoCon Canada, please email the following information, as is relevant, so we can understand or try replicate the issue:
- your operating system type and version number
- your browser type and version number
- your email client type and version number
We thank you for helping us improve our site and include some additional technical notes about the website.
Recommended Internet browsers
The website templates have been tested in the latest patched versions (as of June 2007) of Microsoft Internet Explorer 6 and 7, Firefox 2 and Safari 2 with best effort viewing in current generation browsers.
Screen Resolution
This website was designed to be viewed at a screen resolution of 1024 x 768 pixels or higher with a horizontal scroll bar visible at the 800 x 600 resolution so that pages are a fixed size. To change your computer settings from 800 by 600 to 1024 x 768 please consult your local IT support or read the documentation relevant to your computer at Microsoft Support or Apple Support.
Email newsletters
Email newsletters are tested in Outlook, Outlook Express 6, GMail, Yahoo and Hotmail clients. If you wish to print the emails, please select the link to the website version to activate a printer friendly style.